In-House Training

We provide a wide range of language and business skills training programmes for a variety of industries and positions in Hong Kong and Macau, tailoring each programme to best meet each client’s needs.

Using methods and techniques developed and polished from our affluent experience in Asia, we strive to give realistic and practical training to our zealous trainees.

in-house training

Language Training

【Region : Hong Kong】
【Languages : Japanese, English, Mandarin, Cantonese】

  • In-house classes are composed of 4 to 20 students and are intended for busy professionals to take lessons at their own offices
  • The curriculum can be customized to suit your needs and purposes (e.g., regular weekly / biweekly classes, intensive classes)

※ Private lessons can be arranged for those who are seeking small group or one-on-one lessons. Please contact us for more information.

Business Training

Specialized in manpower training, we provide business training courses aimed at developing skills for new recruits, communications, management and so forth.

Programmes for various positions and aims

We provide various programmes to meet your company’s needs.

Basic Japanese Business Manner
Coaching for Performance
Effective Negotiation Skills
Effective Sales and Customer Service
Effective Sales and Presentation Skills
Facilitation Skills

Financial Decision Making
Global Management
HORENSO and PDCA
Leading a Multi-Generational Workforce
Leading for Results
Logical Thinking

Managing Conflicts at Work
Proactivity and Positivity
Navigating Through Change
Team Visioning and Working
Time Management
Train-the Trainer

Sample Cases

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  • To impart on staff a reason to work globally with pride.
  • To prevent the outflow of young talented staff by giving them a stronger sense of belonging in the company and raising their sense of loyalty.

Target: Major finance company (Selected 40 junior staff from 11 nations in Asia.)

Venue: Singapore

Contents of training:

  • Japanese culture and customs within a company
  • Business manners
  • Time management
  • Teamwork, etc.

Participant’s comment:

  • I came to understand the reason a customer would choose a Japanese company.
  • I learned about the importance of reliance within the culture of Japanese companies.
  • I will do my best from now on in order to receive 100% reliance.

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  • To understand the importance of HORENSO.
  • To understand the Japanese way of thinking, the characteristics and structure of a Japanese company.
  • To help staff adopt the Japanese view that attaches greater importance to process than to result.

Target: Major toy making company (Hong Kong and Chinese staff) (20 staff members who are potential executives)

Venue: Hong Kong

Contents of training:

  • HORENSO
  • PDCA
  • Problem solving -etc.

Participant’s comment:

  • I am able to carry out business more smoothly than before now that I have an understanding of the differences between Japanese culture and my own culture as well as of Japanese style business (the method of decision making and problem solving).
  • It closed the gap between us and the Japanese staff.

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  • To let local staff to understand what service really is, the importance of a hospitality mind-set, and the importance of a smiling face.
  • To provide the highest level of service in Hong Kong and to differentiate with other companies by helping the staff understand Japanese service standards.

Target: Major Japanese restaurant (Shop leaders and assistant leaders in 13 stores in Hong Kong)
Venue: Hong Kong

Contents of training:

  • First impressions
  • The hospitality mind-set

Participant’s comments:

  • I am proud of coming to understand the standards of service in Japan.
  • I learned what “a heart focused on treating others” and “service” meant and also the importance of following the requests from our Japanese higher-ups to always act considering the views of others.

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Not sure how to manage foreign subordinates for the first time in a foreign country.

  • To learn the techniques that motivate subordinates in different cultures.
  • To understand the mentality and views of Hong Kong and Chinese staff, and learn the method of managing the whole company smoothly.

Target: Major Japanese manufacturer company (20 Japanese employees assigned in Hong Kong and the South China area.)

Venue: Shenzhen

Contents of training:

  • The local staff counts on the Japanese staff.
  • How to draw out motivation
  • How to praise and scold skillfully

Participant’s comments:

  • I was able to understand their way of viewing things from their cultural background.
  • It was good opportunity to share views and an opinions with the other participants.
  • I was able to see myself objectively during the role play. It was a good opportunity to reflect.
  • I would like apply a leadership style according to each staff’s individual personality from now on.

Our Client

Airlines
All Nippon Airways Co., Limited

Hotels
Crowne Plaza Hong Kong Causeway Bay
The Excelsior, HK
GardenEast Management Limited
Gateway Hotel
Incheri Limited T/A ALVA HOTEL BY ROYAL
The Holiday Inn Golden Mile
The Hyatt Regency HK
The Hyatt Regency HK, Tsim Sha Tsui
The InterContinental HK
The Island Shangri-La HK
The Kowloon Hotel HK
The Kowloon Shangri-La Hotel HK
The Landmark Mandarin Oriental HK
Marco Polo Hongkong Hotel
The Novotel Century HK
Panda Hotel
Park Hotel International Limited
The Peninsula HK
Prince Hotel
The Renaissance Harbour View Hotel HK
Royal Park Hotel
Royal View Hotel
The Sheraton HK Hotel & Towers

Property Management
HKR International Limited
Hong Yip Service Co. Limited (a member of Sun Hung Kai Properties Group)
K11 Concepts Limited
Kai Shing Management Services Limited (a member of Sun Hung Kai Properties Group)

Restaurants
Genki Sushi HK Limited
Neway Karaoke Box Limited
Panash Limited
Suntory F&B International (H.K.) Co., Ltd (Pepper Lunch)
Watami (China) Company Limited

Retail Shops
759 Store
Aesop Hong Kong
ALF Retail Hong Kong Limited (Marks and Spencer)
Ferragamo Retail HK Limited
G2000 (Apparel) Limited
Hang Lung-Hakuyosha (HK) Limited
Hermes Boutique
Imaginex Group (Aveda, Coach and Marc Jacobs)
Initial Fashion Co., Limited
Jusco Stores (HK) Co., Limited
Kose (HK) Co., Limited
LVMH Fashion Division (Celine, Loewe and Emilio Pucci)
Peach John Hong Kong Co Limited
Shiseido Hong Kong Limited
Tom Lee Music Co. Limited
Under Armour Asia Limited
Wacoal International HK Co. Limited

Japanese Companies
Alpine Electronics Hong Kong Limited
Alps Electronics HK Limited
Bandai (HK) Co., Limited
Bridgestone Electro-Materials (HK) Limited
Canon Engineering Hong Kong Co., Limited
Canon Hong Kong Co., Limited
Dexerials Hong Kong Limited
Fuji Xerox Far East Limited
Fujitsu Hong Kong Limited
Fujitsu Microelectronics Pacific Asia Limited
Gunze International Hong Kong Limited
Hakuhodo Hong Kong Limited
Hakuto Enterprises Limited
Hirose Electric HK Trading Co., Limited
Hitachi Cable Asia Limited
Hitachi East Asia Limited
Honda Connectors (HK) Limited
Hong Kong Hosiden Limited
Hong Kong Yakult Co., Limited
Inaba Rubber Hong Kong Limited
Ingram Micro (HK) Limited
ISI-Dentsu of Hong Kong Limited
Kaken Hong Kong
KOA Electronics (HK) Limited
Kyocera Mita Industrial Co., (HK) Limited
Max Co. (HK) Limited
Minebea (HK) Limited
Mitsubishi Chemical Hong Kong Limited
Mitsubishi Corporation (Hong Kong) Limited
Mitsubishi Elevator Hong Kong Co. Limited
Mitsubishi Heavy Industries (HK) Limited
Mitsui & Company (Hong Kong) Limited
Mitsumi Electric Co., Limited HK Branch
Nagase (Hong Kong) Limited
NEC Electronics HK Limited
Nippon Seal HK Co. Limited
Nipponkoa Insurance Co., (Asia) Limited
Nissei Electric (HK) Co., Limited
Nomura Research Institute HK Limited
Noritz Electronics (HK) Technology Co. Limited
O.R. Time (HK) Limited
Okaya International (HK) Limited
Oki Electronics Limited
Olympus HK & China Limited
Otsuka Pharmaceutical (HK) Limited
Panasonic Shun Hing Industrial Sales (HK) Co., Limited
Pioneer (HK) Limited
Polatechno (HK) Co. Limited
Polyplastics China Limited
Promise (HK) Co., Limited
Sanyo Denki (HK) Co., Limited
Seiko Instruments (HK) Limited
Shin Nichi Electronic Device (HK) Limited
Shin-Etsu Polymer Hong Kong Co., Limited
Socionext Technology Pacific Asia Limited
Sumitomo Mitsui Banking Corporation
Toshiba Electronics Asia, Limited
Uchida Yoko Global Limited
Ushio Hong Kong Limited
Yamato Transport (HK) Limited
YKK Hong Kong Limited

Schools
Chan Shu Kui Memorial School
Chan Sui Ki (La Salle) College
Diocesan Boy’s School Primary Division
HKMA David Li Kwok Po College
Lei Muk Shue Catholic Primary School
Marymount Primary School
Our Lady’s College
St. Joseph’s Anglo-Chinese Primary School
St. Paul’s Convent School (Primary Section)
The Hong Kong Polytechnic University

Others
8088 Management Limited
About Capital Management (HK) Co., Limited
American Phil Textiles Limited
Careyou International Limited
Carter’s Global Sourcing Limited
Celestica HK Limited
Christian Family Service Centre
Global Knitwear Co., Limited
Lantro (HK) Limited
Loomis International (HK) Limited
LWK & Partners
McGraw-Hill International Enterprises, Inc.
Microware Limited
PCCW Limited
Rotam Agrochemical Co., Limited
SNP Vite Limited
The Jockey Club CPS Limited
Watermark Products
Zeleritaz Racing Sports Limited