Pasona Education Co. Limited
2/F, Vulcan House
21-23 Leighton Road
Causeway Bay, Hong Kong
Tel : 2577 8002
Fax : 2890 8160
Email : info@pasona.edu.hk



















In-House Training 2017-03-10T02:47:53+00:00

In-House Training

We provide a wide range of training programmes for a variety of industries and positions, tailoring each programme to best meet each client’s needs.

Using methods and techniques developed and polished from our affluent experience in Asia, we strive to give realistic and practical training to our zealous trainees.

in-house-draft

Contact Us

Programmes for various positions and aims

We provide various programmes to meet your company’s needs.

Junior Staff

Management

Business Manner
HORENSO & PDCA
Customer Service Training (Basic)
Cross-Cultural Communication
Japanese Business Culture
Team Building
Language Training

How to coach your subordinates
Training for Store Managers
HORENSO Advanced
PDCA Advanced
Leadership
Logical Thinking
Critical thinking
Presentation
Negotiation
Mentoring Training

Management
MBA Skill
Global Leadership
Global Management
Coaching
Performance Appraisal
Facilitation
Stress Management
Train the Trainer

Sample cases

training-needs

course-contents

result

  • To impart on staff a reason to work globally with pride.
  • To prevent the outflow of young talented staff by giving them a stronger sense of belonging in the company and raising their sense of loyalty.

Target: Major finance company (Selected 40 junior staff from 11 nations in Asia.)

Venue: Singapore

Contents of training:

  • Japanese culture and customs within a company
  • Business manners
  • Time management
  • Teamwork, etc.

Participant’s comment:

  • I came to understand the reason a customer would choose a Japanese company.
  • I learned about the importance of reliance within the culture of Japanese companies.
  • I will do my best from now on in order to receive 100% reliance.

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course-contents

result

  • To understand the importance of HORENSO.
  • To understand the Japanese way of thinking, the characteristics and structure of a Japanese company.
  • To help staff adopt the Japanese view that attaches greater importance to process than to result.

Target: Major toy making company (Hong Kong and Chinese staff) (20 staff members who are potential executives)

Venue: Hong Kong

Contents of training:

  • HORENSO
  • PDCA
  • Problem solving -etc.

Participant’s comment:

  • I am able to carry out business more smoothly than before now that I have an understanding of the differences between Japanese culture and my own culture as well as of Japanese style business (the method of decision making and problem solving).
  • It closed the gap between us and the Japanese staff.

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course-contents

result

  • To let local staff to understand what service really is, the importance of a hospitality mind-set, and the importance of a smiling face.
  • To provide the highest level of service in Hong Kong and to differentiate with other companies by helping the staff understand Japanese service standards.

Target: Major Japanese restaurant (Shop leaders and assistant leaders in 13 stores in Hong Kong)
Venue: Hong Kong

Contents of training:

  • A preliminary “mystery shopper” survey
  • First impressions
  • The hospitality mind-set

Participant’s comments:

  • I am proud of coming to understand the standards of service in Japan.
  • I learned what “a heart focused on treating others” and “service” meant and also the importance of following the requests from our Japanese higher-ups to always act considering the views of others.

training-needs

course-contents

result

Not sure how to manage foreign subordinates for the first time in a foreign country.

  • To learn the techniques that motivate subordinates in different cultures.
  • To understand the mentality and views of Hong Kong and Chinese staff, and learn the method of managing the whole company smoothly.

Target: Major Japanese manufacturer company (20 Japanese employees assigned in Hong Kong and the South China area.)

Venue: ShenZhen

Contents of training:

  • The local staff counts on the Japanese staff.
  • How to draw out motivation
  • How to praise and scold skillfully

Participant’s comments:

  • I was able to understand their way of viewing things from their cultural background.
  • It was good opportunity to share views and an opinions with the other participants.
  • I was able to see myself objectively during the role play. It was a good opportunity to reflect.
  • I would like apply a leadership style according to each staff’s individual personality from now on.

Our Client

Airlines
All Nippon Airways Co., Limited

Hotels
The Excelsior, HK
GardenEast Management Limited
Gateway Hotel
The Holiday Inn Golden Mile
The Hyatt Regency HK
The Hyatt Regency HK, Tsim Sha Tsui
The InterContinental HK
The Island Shangri-La HK
The Kowloon Hotel HK
The Kowloon Shangri-La Hotel HK
The Landmark Mandarin Oriental HK
Marco Polo Hongkong Hotel
The Novotel Century HK
Panda Hotel
Park Hotel International Limited
The Peninsula HK
Prince Hotel
The Renaissance Harbour View Hotel HK
Royal Park Hotel
Royal View Hotel
The Sheraton HK Hotel & Towers

Property Management Companies
HKR International Limited
Hong Yip Service Co. Limited (a member of Sun Hung Kai Properties Group)
Kai Shing Management Services Limited (a member of Sun Hung Kai Properties Group)

Restaurants
Genki Sushi HK Limited
Panash Limited
Suntory F&B International (H.K.) Co., Ltd (Pepper Lunch)
Watami (China) Company Limited

Retail Shops
759 Store
Aesop Hong Kong
Ferragamo Retail HK Limited
Hermes Boutique
Imaginex Group (a distributor of Aveda, Coach, Marc Jacobs, etc.)
Jusco Stores (HK) Co., Limited
Kose (HK) Co., Limited
LVMH Fashion Division (brands include Celine, Loewe and Emilio Pucci)
Shiseido Hong Kong Limited

Schools
Diocesan Boy’s School Primary Division
HKMA Li Kwok Po College
St. Joseph’s Anglo-Chinese Primary School
St. Paul’s Convent School (Primary Section)
The Hong Kong Polytechnic University

Japanese Companies
Alpine Electronics Hong Kong Limited
Bandai (HK) Co., Limited
Canon Engineering Hong Kong Co., Limited
Canon Hong Kong Co., Limited
Celestica HK Limited
Fuji Xerox Far East Limited
Fujitsu Hong Kong Limited
Fujitsu Microelectronics Pacific Asia Limited
Hakuhodo Hong Kong Limited
Hakuto Enterprises Limited
Hirose Electric HK Trading Co., Limited
Hitachi Cable Asia Limited
Hitachi East Asia Limited
Honda Connectors (HK) Limited
Hong Kong Hosiden Limited
Ingram Micro (HK) Limited
ISI-Dentsu of Hong Kong Limited
KOA Electronics (HK) Limited
Kyocera Mita Industrial Co., (HK) Limited
Max Co. (HK) Limited
Minebea (HK) Limited
Mitsubishi Corporation (Hong Kong) Limited
Mitsubishi Elevator Hong Kong Co. Limited
Mitsui & Company (Hong Kong) Limited
Mitsumi Electric Co., Limited HK Branch
Nagase (Hong Kong) Limited
NEC Electronics HK Limited
Nipponkoa Insurance Co., (Asia) Limited
Nissei Electric (HK) Co., Limited
Nomura Research Institute HK Limited
O.R. Time (HK) Limited
Oki Electronics Limited
Olympus HK & China Limited
Otsuka Pharmaceutical (HK) Limited
Panasonic Shun Hing Industrial Sales (HK) Co., Limited
Pioneer (HK) Limited
Polyplastics China Limited
Promise (HK) Co., Limited
Seiko Instruments (HK) Limited
Shin Nichi Electronic Device (HK) Limited
Shin-Etsu Polymer Hong Kong Co., Limited
Sumitomo Mitsui Banking Corporation
Toshiba Electronics Asia, Limited
Ushio Hong Kong Limited
Yamato Transport (HK) Limited
YKK Hong Kong Limited

Others
8088 Management Limited
Christian Family Service Centre
Global Knitwear Co., Limited
Lantro (HK) Limited
Loomis International (HK) Limited
LWK & Partners
McGraw-Hill International Enterprises, Inc.
Neway Karaoke Box Limited
PCCW Limited
Rotam Agrochemical Co., Limited
SNP Vite Limited
Watermark Products
Zeleritaz Racing Sports Limited